![]() ![]() Let’s walk through what a typical feature looks like for us at Paperless Parts: Why can’t every feature I suggest become part of the product?ĭeveloping software is a time-consuming and expensive process. There are finite resources and time available for the team to spend thoughtfully addressing feedback and ideas which is why we want to to ensure that the items we work on are creating the biggest impact. This team is responsible for prioritizing various feature requests and new ideas from across our organization internally and from all of our existing customers. Regardless of how you submit an enhancement request to the team, it ultimately gets routed to our Product Management team. These requests are fed directly to the product and engineering team where we use them as the basis for making decisions about where to invest our resources. The best way to report it is to talk to your Customer Implementation Manager, Customer Success Manager, or create a ticket with our amazing support team by clicking the question mark in the upper righthand corner of Paperless Parts. We absolutely want to hear this feedback from you! Maybe you’re using our quoting platform and have an idea that would make your life easier, maybe you’ve encountered a bug or maybe you’ve got an idea for how we could help you elsewhere in your shop or make your job easier. Submitting Product FeedbackĪs you use our product, we’re sure you’ll encounter things you love and things you wish were better. Our updates are also available as part of our monthly newsletter (if you do not receive our monthly newsletter, please reach out to Support) and each release has release notes in the knowledge base. As we grow, we’ll provide even more visibility to these changes. You can expect an email and an in-app notification at least a week before we issue a major change to the platform. While the product changes incrementally week over week, major releases (including new functionality, major UI updates, or back-end updates) will be proactively communicated with you. ![]() When we do reach out to you (which we will, if you’re willing!) your input will directly influence our thinking about a given problem or solution we’re experimenting with. We spend considerable time and effort engaging with our customer base to identify common problems and solutions that work across the board. When considering areas of investment, we look for the greatest impact and added value across all of our customers. You can access Paperless Parts from anywhere in the world where you have an internet connection, on any deviceīecause we run one copy of our product, we avoid deviations or customizations and instead are focused on building a flexible, configurable system that can be set up to best mirror your business processes.Paperless Parts takes responsibility for ensuring that the software remains available, secure, and stable.We can make changes to our product much more quickly (our team deploys a new version of Paperless Parts at least once week).You are always running the newest version of our product and automatically receive any new features, security patches, or bug fixes.Each user's account is protected with a strong password, optional two-factor authentication, and other controls such as lockouts and strong encryption.Centrally managed software like Paperless Parts has several big benefits over on-premise software: Each customer's data is logically separated from other customers, with strict access control ensuring only your team can see your data. ![]() This lets us easily keep our software and infrastructure up-to-date, secure, available, and performing properly. Paperless Parts is a Cloud-Based PlatformĮvery customer's experience is powered by our one Paperless Parts cloud, which runs a single version of our software. The process is particularly important for general metal finishing companies looking to plate aluminum parts for aerospace industry.On behalf of the R&D team at Paperless Parts, we’re excited to welcome you to our family of customers! There are a few things we want you to know as you start your journey with us. ![]() This article discusses the development of a new copper plating bath that can deposit high ductility copper metal directly on a wide range of aluminum alloy substrates. This papers describes studies into pulse/pulse reverse electrolysis as applied to electrochemical metal removal processes, such as electropolishing and electroetching.ĭirect Copper Metallization of Aluminum: Elimination of Zincate Research at the authors’ laboratories has focused on pulse/pulse reverse electrolysis on cathodic processes, such as hard chromium plating from non-hexavalent chemistries. A Pulse/Pulse Reverse Electrolytic Approach to Electropolishing and Through-Mask Electroetching ![]()
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